New Madinah Hotel

The environment and close proximity to Haram

The room was very spacious and comfortable. The breakfast was very diverse and super tasty. The room was clean, the bed was comfy and the bathroom was very clean too. The room included amenities like iron and ironing board which is great. Customer service is great too and we had a very pleasant as Masjid Nabawi was very close by. Just like a five minute walk.

We booked New Madinah Hotel as the second part of our journey to Saudi Arabia, just after our Umrah at Makkah. The hotel is very conveniently located, within a 5 minute walk from Masjid Nabawi. The shuttle service area to Masjid Quba is also about 7 minutes of walking distance. Rania was very helpful during the process, assisting us with her charming and smiling demeanour. Dates, Saudi coffee, water, tea and lemon-infused water were also always available at the reception. Room: As rightly pointed out in the Booking app, the room has ample space, with three single beds and a large living area. The bathroom is proportionally large, with the bonus of a bathtub and a foot rinse. Amenities were carefully thought out. Beyond the availability of bathrobes, we each had the essential kit. While some areas of the room showed signs of age, the atmosphere was undeniably cosy and charming. Bedding was comfortable, which provided for restful sleep. Power outlets were somewhat awkwardly placed, but we found workarounds for our charging needs. Food: Food was up to the expected standards for breakfast, with a large variety of hot dishes, yogurts, salads, juices. We must mention that the hot dishes, including curries were well-seasoned; the Indian and Pakistani based preparations were spot-on. The selection of breads and pastries was a pleasant surprise, and there was always something for everyone. Service: Undeniably the strong point of the hotel. Staff was very attentive and caring. Special thanks to the kitchen staff: Mr Barkat was constantly on the move, checking on guests to ensure an optimal experience; chef Ahmad was a constant, sympathetic presence and extremely attentive and even prepared waffles for our son.  Our room needs were also swiftly taken care of every time we had something to ask. The general atmosphere was warm and cosy, with the selection of a warm lighting theme, along with the room furniture and colour scheme following this philosophy.

It’s quite close to masjid ae nabwi. Secondly, it’s super clean and well hygiene maintained. I want to mention special thanks to the housekeeping guy Adele. He was extremely helpful, cordial and supportive. Whenever we asked for water bottles, toiletries or towels etc, he provided extra support. I am highly thankful to Adeel for making our stay wonderful as travelling for umrah with a toddler is really difficult but he helped a lot.

location: okey room: okey breakfast: ok