New Madinah Hotel

My stay at the New Madinah Hotel was exceptional. From the moment I arrived, I was warmly welcomed by the courteous and professional staff, who made every effort to ensure a comfortable and memorable experience. The hotel’s location is ideal, just a short walk from the Prophet’s Mosque, offering both convenience and spiritual serenity. The rooms were impeccably clean, spacious, and well-appointed, with all the necessary amenities. The breakfast was varied and delicious, and the overall atmosphere was peaceful and respectful. I am deeply grateful for the hospitality extended to me and would highly recommend this hotel to anyone visiting Al Madinah. I look forward to staying here again on my next visit, in shaa Allah.

Reception staff : They were professional and polite. We arrived earlier than expected, still the staff kindly let us check in an hour earlier. Room : It was very spacious and clean. The bed was comfortable and all other amenities were provided. The bathroom was also very nice. The room was quiet and all the appliances were working. I stayed in Pullman Zamzam before but this was definitely a better room. Location : 2 minutes away from masjid Nabawi. It is very convenient to pray every salah. The green dome was visible from our window.

The location of the hotel is close to the Rawdah side of Masjid Nabawi. The Buffet breakfast was top notch. Especially, Barakat and Irfan at the restaurant gave us great service during breakfast. Just outside the hotel, there is a swarma shop which had delicious food for lunch and dinner. When checking out, Rajik at the concierge was super helpful. I had some issue with the taxi I personally reserved. Rajik found us taxi from his personal contact which was probably the one of the most useful thing that happened to us during our visit. Overall, Madinah is a city of peace. This hotel supplimented our peaceful experience during our stay in Madinah.

Breakfast was good, lots of cuisine to try. Staff are supportive and very friendly. Room is spacious. The bed was also very comfy. Also during the day they provide complimentary dates, drink etc. near the reception which was very nice gesture specially in the heat coming back from the mosque.

We booked New Madinah Hotel as the second part of our journey to Saudi Arabia, just after our Umrah at Makkah. The hotel is very conveniently located, within a 5 minute walk from Masjid Nabawi. The shuttle service area to Masjid Quba is also about 7 minutes of walking distance. Rania was very helpful during the process, assisting us with her charming and smiling demeanour. Dates, Saudi coffee, water, tea and lemon-infused water were also always available at the reception. Room: As rightly pointed out in the Booking app, the room has ample space, with three single beds and a large living area. The bathroom is proportionally large, with the bonus of a bathtub and a foot rinse. Amenities were carefully thought out. Beyond the availability of bathrobes, we each had the essential kit. While some areas of the room showed signs of age, the atmosphere was undeniably cosy and charming. Bedding was comfortable, which provided for restful sleep. Power outlets were somewhat awkwardly placed, but we found workarounds for our charging needs. Food: Food was up to the expected standards for breakfast, with a large variety of hot dishes, yogurts, salads, juices. We must mention that the hot dishes, including curries were well-seasoned; the Indian and Pakistani based preparations were spot-on. The selection of breads and pastries was a pleasant surprise, and there was always something for everyone. Service: Undeniably the strong point of the hotel. Staff was very attentive and caring. Special thanks to the kitchen staff: Mr Barkat was constantly on the move, checking on guests to ensure an optimal experience; chef Ahmad was a constant, sympathetic presence and extremely attentive and even prepared waffles for our son.  Our room needs were also swiftly taken care of every time we had something to ask. The general atmosphere was warm and cosy, with the selection of a warm lighting theme, along with the room furniture and colour scheme following this philosophy.