New Madinah Hotel

The location, hotel is very close to haram. Room was clean. And had a nice view.

The room was spacious with everything provided. Location and close proximity to Haram (Masjid Al Nabawi) was a plus. Staff were generally friendly and always available with a smile from the concierge to security staff, reception staff and housekeeping staff. Hateem especially was excellent and very helpful and would always address me by my name which i thought put a personal touch to his service. He is definitely a credit to New Madinah Hotel. 5*****. I will definitely stay here again in future without a doubt.

We had an absolutely wonderful stay at the New Medina Hotel. Remarkable hospitality right from the receptionist to the security crew and not forgetting the fantastic housekeeping and dining hall staff. Big shout-out to the housekeeping team for maintaining the sparkle in our suite, you truly made it feel like home. A great thanks to the dining hall squad, especially Chef Tauqeer and Mr. Brakaat, your culinary skills are amazing! The hotel's optimal location! Just a 3-minute leisurely stroll to the haram. Truly grateful for the memories.

Breakfast was good, lots of cuisine to try. Staff are supportive and very friendly. Room is spacious. The bed was also very comfy. Also during the day they provide complimentary dates, drink etc. near the reception which was very nice gesture specially in the heat coming back from the mosque.

We booked New Madinah Hotel as the second part of our journey to Saudi Arabia, just after our Umrah at Makkah. The hotel is very conveniently located, within a 5 minute walk from Masjid Nabawi. The shuttle service area to Masjid Quba is also about 7 minutes of walking distance. Rania was very helpful during the process, assisting us with her charming and smiling demeanour. Dates, Saudi coffee, water, tea and lemon-infused water were also always available at the reception. Room: As rightly pointed out in the Booking app, the room has ample space, with three single beds and a large living area. The bathroom is proportionally large, with the bonus of a bathtub and a foot rinse. Amenities were carefully thought out. Beyond the availability of bathrobes, we each had the essential kit. While some areas of the room showed signs of age, the atmosphere was undeniably cosy and charming. Bedding was comfortable, which provided for restful sleep. Power outlets were somewhat awkwardly placed, but we found workarounds for our charging needs. Food: Food was up to the expected standards for breakfast, with a large variety of hot dishes, yogurts, salads, juices. We must mention that the hot dishes, including curries were well-seasoned; the Indian and Pakistani based preparations were spot-on. The selection of breads and pastries was a pleasant surprise, and there was always something for everyone. Service: Undeniably the strong point of the hotel. Staff was very attentive and caring. Special thanks to the kitchen staff: Mr Barkat was constantly on the move, checking on guests to ensure an optimal experience; chef Ahmad was a constant, sympathetic presence and extremely attentive and even prepared waffles for our son.  Our room needs were also swiftly taken care of every time we had something to ask. The general atmosphere was warm and cosy, with the selection of a warm lighting theme, along with the room furniture and colour scheme following this philosophy.